Canada Post Service Interruption*
See below for information on Canada Post mail delivery impacts and alternative delivery options.
Snow Day Closure
Additional information as needed.
Public Resources
Are you a member of the public looking for information about how insurance is sold in British Columbia? Do you have a concern or a complaint about an insurance salesperson, agent, adjuster, agency or firm?
The Insurance Council of BC licenses and regulates the people who sell insurance in BC.
Here, you can find information on:
How to search for an insurance licensee
Tips and advice for consumers about buying insurance
How to make a complaint about an insurance salesperson, agent, adjuster, agency or firm.
Insurance Licensee Directory
See a directory of all current licensed insurance salespersons, agents, adjusters and firms in BC. Link
Consumer Advice
Useful information for consumers, including what to expect from an insurance agent; what questions to ask your insurance agent; your role when purchasing insurance; and other FAQ.
Learn MoreMaking a Complaint
Find out how to submit a complaint against an insurance agent, salesperson, adjuster, agency, or firm; and search Council disciplinary decisions and notifications. Link
Learn More