Consumer Advice

Are you looking for information on how insurance sales are regulated in BC? Do you have a question or concern about the process of purchasing insurance or an interaction with an insurance agent, salesperson, adjuster, agency, or firm?

Get Information on Insurance Topics

• Being an Informed Buyer: Your Role When Purchasing Insurance

• What to Expect from an Insurance Agent

• What to Ask Your Insurance Agent

• Strata Insurance Policies: What You Need to Know

• Buying Car Insurance: What You Need to Know

• Natural Disasters: Insurance Claims and Coverage

Find an Insurance Licensee

By searching the Insurance Licensee Directory you can find information on:

• Whether an individual or corporation is currently licensed as an insurance agent, salesperson, or adjuster in BC

• What type of insurance a licensed person or corporation can sell

• Whether a licensee has any conditions on their license

Find Information about Disciplinary Action

Information about disciplinary action taken by the Insurance Council of BC related to an individual, agency, or firm—including any licence restrictions or conditions— can be found by searching our Disciplinary Decisions, Licensee Directory, or by contacting our Practice and Quality Assurance Department.